The IRS and Social Media

In a world where people more frequently interact with social media on their mobile devices, the IRS provides innovative ways to engage and support taxpayers. The use of social media and new platforms allows the IRS to create more convenient ways to communicate with citizens.  These platforms keep taxpayers informed with the latest tax information and specific services offered through preferred channels.


IRS2Go is a versatile mobile application tool that allows taxpayers to gain quick access to a variety of resources. From this one-stop-shop, you can gain access to helpful tax tips through the IRS’ Twitter and YouTube channels. This app also allows you to check your refund status and make a secure payment of taxes due.


The IRS’ YouTube channels provide useful information on a wide variety of relevant tax topics. You can learn about EFINs, withholding calculators, tax scam warning signs, and more.  As an added bonus, these channels are available in English, Spanish and American Sign Language.

Social Media

Another popular avenue to stay in touch and receive helpful tips from the IRS include their Twitter accounts—found under the handles @IRSNews, @IRSTaxPros or @IRSenEspanol. They can also be followed for tax tips through their Tumblr blog, Facebook page, audio files for podcasts, and can sign up for free e-news subscriptions.

All of these tools are helpful ways to keep taxpayers confidently and conveniently informed.  However, taxpayers should keep in mind that the IRS uses these avenues to share public information. As such, taxpayers should not post confidential information on any of the social media or other public sites. The IRS likely will not be able to answer personal tax inquiries over the social media accounts, so if you need to speak with someone directly on such inquiries it is advised to connect with them by phone.

Crystal S

Crystal Stranger, EA, NTPI Fellow, International Tax Director • Multi-Industry Entrepreneurial Innovation • Speaker • Writer • Blockchain Technology • Business Development. Crystal Stranger started out as a software developer in the tech world of San Francisco, then ended up homeless in the dot com crash, turned her life around as an investor, gaining millions in real estate, then worked in finance and became an enrolled agent, federally licensed for tax planning and representation. She has done much project management and product development across different industries, but continually comes back around to software. She has been writing about cryptocurrency tax and regulatory issues since 2014 and has built several companies from the ground up.

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